Returns & Exchanges
We want you to be fully satisfied with your purchase from the Pro Football Hall of Fame Store, which is why we offer a 30-day window for returns or exchanges on all unworn and unwashed merchandise. Please note that personalized items and final sale collectibles are not eligible for return unless they arrive damaged or defective.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
Ship and Track
Drop off your package at any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing